rsm logo

What Are Basic Standard Operating Procedure Templates That DIY Entrepreneurs Can Use?

DIY entrepreneur

If you ask any business coach, they’ll tell you that you must document your SOPs (Standard Operating Procedures) if you want to get consistent results and grow your business. Because we saw a need for SOPs for ourselves and our clients, Rock Star Marketing became the only content marketing agency in the auto repair industry that offers SOP services.

We believe that when you infuse the story of your business into your Standard Operating Procedures, it will help your staff get a clear understanding about what makes your brand special, the “why” behind your customer service experience, and how they can avoid missteps in their daily jobs. SOPs are important, and every business owner that wants to build a competent team must have them in place.

Discover your WHY - Rock Star Marketing

That is why we decided to share with you some basic Standard Operating Procedure templates that you can use to document each process within your business.

Standard Operating Procedures (SOPs) are essential for maintaining consistency, efficiency, and quality in your business operations. Here are the top ten basic SOP templates that DIY entrepreneurs can use as a starting point. Remember to customize these templates to match your specific business needs:

Top Ten Basic SOP Templates For Small Businesses

1. Inventory Management SOP:

   – Purpose: To ensure accurate tracking and management of inventory.

   – Steps: Receiving inventory, recording inventory, updating inventory levels, conducting regular audits.

2. Order Fulfillment SOP:

   – Purpose: To streamline the process of fulfilling customer orders.

   – Steps: Receiving orders, picking products from inventory, packing orders, generating shipping labels, updating order status.

3. Customer Service SOP:

   – Purpose: To provide consistent and effective customer support.

   – Steps: Receiving customer inquiries, responding promptly, addressing issues, escalating complex problems, documenting interactions.

4. Social Media Management SOP:

   – Purpose: To maintain a cohesive online presence and engage with the target audience.

   – Steps: Content planning, content creation, scheduling posts, responding to comments/messages, analyzing metrics.

5. Content Creation SOP:

   – Purpose: To ensure a consistent and high-quality content production process.

   – Steps: Ideation, research, outlining, drafting, editing, formatting, publishing, promoting.

6. Employee Onboarding SOP:

   – Purpose: To facilitate a smooth onboarding process for new employees.

   – Steps: Paperwork completion, introducing company culture, providing necessary tools/access, training, assigning a mentor.

7. Financial Tracking and Reporting SOP:

   – Purpose: To maintain accurate financial records and generate regular reports.

   – Steps: Recording transactions, categorizing expenses and revenues, reconciling accounts, generating financial statements.

8. Marketing Campaign Launch SOP:

   – Purpose: To ensure consistent and effective execution of marketing campaigns.

   – Steps: Defining campaign goals, planning strategies and tactics, creating content/materials, scheduling campaign timeline, monitoring performance.

9. Health and Safety SOP:

   – Purpose: To ensure a safe working environment for employees and customers.

   – Steps: Identifying potential hazards, implementing safety measures, training employees, conducting safety inspections, addressing incidents.

10. Website Maintenance SOP:

   – Purpose: To keep the company website functional, up-to-date, and user-friendly.

   – Steps: Regular content updates, checking for broken links, optimizing site speed, monitoring security.

Remember, these are just templates to get you started. Each business is unique, so make sure to tailor these SOPs to match your specific industry, processes, and goals. Additionally, regularly review and update your SOPs as your business evolves to ensure they remain effective and relevant.

SOPs are an integral part of your business and for helping with internal business marketing for company culture.

SOPs Are Hard To Do! (But, Not For Us Rock Star Marketers)

In this video, Leonard Sullivan, our SOP Division Head, discusses the importance of SOPs and how we help your business improve overall.

The process is simple if you want Rock Star Marketing to create your SOPs for you. Just contact us for a free Discovery Session to start the conversation. Together, we’ll devise a plan and have your SOPs fully documented, typically within one year.

Let Rock Star Marketing Help With Your SOPs

Standard Operating Procedures (SOPs) are crucial to your business’s success, even more so in today’s digital age. With our comprehensive suite of services, Rock Star Marketing helps businesses increase productivity and streamline operational workflow by documenting your processes in hyper-detail.

Contact us today to learn more about our Standard Operating Procedures (SOPs) services and how we can help you take your business to the big stage!

 Contact us today. You’ll be glad you did! Sign up for a complimentary marketing coaching session at

Call Rock Star Marketing at (408) 833-9868 or contact us using the button below.