We know how important it is to have a process to help you understand how your employees can provide the best service and products to your customers. When we see a company that could benefit from our SOP services, we look at what they’ve already created, what works, where there are gaps, and grow from there.
We get to learn about your company so we can understand and write comprehensive Standard Operating Procedures that help your internal marketing and positively impact your business’s bottom line. This process can take up to a full year to document and will cover the full range of company operations, including production, quality control, managing inventory, the customer service experience, environmental considerations, employee training, and rewards practices.
Standard Operating Procedures help guide your employees in their daily work and serve as a reference point to quickly function and perform as they should. Once approved, your SOPs will be stored online to help your team find the correct procedures in times of crisis, meet regulatory compliance requirements, and avoid liability issues. This process can take up to a full year to document; however, it’s an investment that will pay off while you grow your business and when you are ready to sell it.
Want to improve your internal marketing, as well as your external marketing? We’re here to help you update your SOPs so you and your team can consistently delight your clients every single time. Take action today and schedule a complimentary Discovery Session.
Call Rock Star Marketing at (408) 833-9868 or contact us using the button below.